Help
ADAH Support
Need help with ADAH?
We can help with:
- Account access
- Driver and Parent pairing
- Location permissions
- Motion & Fitness permissions
- Trip recording
- Background location
- Family Driving Rules
- Trip history
- Account deletion
Location and trip updates
ADAH requires the appropriate iOS Location Services permissions to detect drives and record active trips.
iOS may defer background updates to protect battery life. If ADAH is force-quit, background reporting will stop until the Driver opens ADAH again.
Parent information
Parent screens may show the last cloud update. If information is marked delayed or unavailable, it should be treated as last-known information rather than a current live location.
Account deletion
Account Settings includes both Sign Out and Delete Account.
Account deletion is permanent.
For privacy questions, contact [email protected].